Job Description:

Understanding network infrastructure technology along with propose & deliver infrastructure solutions
Oversee operations including storages and physical server’s management
Manage and daily monitor operations, maintenance, reliability, testing, rollout, upgrades, support and general system administration
Recognize network related problems and ability to troubleshoot a complex network configuration
Troubleshooting system and network problems and diagnosing and solving hardware or software faults at Mall and Office.
Develop and maintain applicable IT policies, procedures, SOP, design, support & training documentation for operational tasks
Liaise and performing active communication with all internal parties in AEON MALL SENTUL CITY & AEON MALL Japan in order to run smoothly the planned IT program implementation
Maintaining and troubleshooting Fire Alarm PC Server, POS Tenant and Cashier on Food Court, CCTV Mall, Digital Signage (LED) and Digital Information Mall.
Maintaining and troubleshooting Customer Loyalty, PC, Software and Server
Monitoring and troubleshooting PABX.
Installing and configuring computer hardware operating systems and applications.
Create and maintaining playlist for digital signage.
Maintaining records of all maintenance vendors related to IT, recording all software licenses, and websites.
Create people & counting monthly reports and its analyze, including People Counting system
Responsible for EDC, telecommunication (GSM), BGM, access card, BMS, PV Solar
Responsible for parking system, Amano card tenant, food court

Job Requirements:

Bachelor's Degree in Computer Science/Information Technology or equivalent.
At least 3 -5 Year(s) of working experience in the related field is required for this position, preferably in a shopping mall
Possess/master knowledge and skill of networks especially office networks, computer systems and network devices such as CISCO, JUNIPER, F5, Allied Telesis
Possess/master knowledge and skill of digital systems and equipment, especially Mall's digital/TI-related equipment such as CCTV, automatic shutter and door system, LED Signage and directory, etc
Possess/master knowledge and skill of PABX, Fiber Optic Infrastructure, ERP/SAP, SQL Server, VPN, Server 2003/2008/2012, Mikrotik, Access Point, Firewall
Familiar with the mall's loyalty program and digital advertising media and mobile apps management
CCNA certification will be an advantage
High initiative and can work independently
Acts quickly, has a high sense of responsibility and can keep deadline
Ability to speak and write in English business
Willing to work in Sentul area
Willing to commute/mutation/rotation to other Project Mall/Site
Applicants must be willing to work in shift time/weekend / public holiday

AEON MALL Indonesia

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